Which practice best reduces resistance during transitions?

• A. Change management
• B. Resource hoarding
• C. Directive-only communication
• D. Avoiding stakeholders

Answer: (A)

Managing how people experience change reduces resistance during transitions. Change management focuses on preparing, supporting, and involving people so they understand why the change is happening, what will change, and how they will be helped along the way. By opening clear channels of communication, identifying and empowering stakeholders, providing training, and gathering feedback, it builds trust, reduces fear, and increases buy-in. This proactive, people-centered approach makes transitions smoother because individuals feel supported and see the benefits.

Resource hoarding, on the other hand, signals scarcity and distrust, which fuels resistance. Directive-only communication can feel controlling and fail to address concerns or questions, leaving people disengaged. Avoiding stakeholders eliminates input and collaboration, leading to misaligned goals and hidden pushback.