Which step in the counseling process focuses on evaluating progress after goals are set?

• A. Prepare for counseling by reviewing past performance reports.
• B. Follow up to evaluate progress.
• C. Establish goals and an action plan.
• D. Discuss and diagnose the issue.

Answer: (B)

Evaluating progress after goals are set happens during the follow-up phase of the counseling process. In this step you check how things are moving toward the agreed targets, review performance data or observations, and decide whether progress is on track, needs adjustment, or requires new actions. This is where feedback is given, and the plan is kept current so development stays on course.

Other steps have different focuses: preparing for counseling gathers context and past performance to inform the discussion; establishing goals and an action plan defines what you want to achieve and how you’ll achieve it; discussing and diagnosing identifies the issues that need attention. But the moment you review progress against the goals and determine the next steps is the follow-up phase.